Losing it

I have just been on the phone with Melita Cable, or whatever it's called now. One word of advice, if you feel a lot of pent up anger inside, never ever call Melita Cable. I did, I called ten times in a row. And every time I got a , Good evening, Melita, how can I help? So I explained my browsing was terribly slow, definitely not the 20Mb they had promises, so they said ok hold on... and the line went dead. Ten times. Ten flipping times. And by thee eleventh time, that was it. I flipped. After having listened to a get-the-sports-channel ad for a million times, and heard Abba songs so many times that I could sing them from memory, I got another, Hello how may I help. And I said I didn't know if they could help since I'd heard all about the sport channel and listened to Abba ad nauseum and called ten times and I'd had enough of the crap, and that don't they dare put me on hold again because they were just putting the phone down. It worked. The word finally changed. In no time at all I was being called Madam and no, nobody put me on hold. Oh the joys of erupting on someone. The joys of losing one's temper. The joys of getting the service I am paying for. I thought I'd forgotten how to lose my temper, it's been so long. And I'm not sorry. It was another way of therapy. And since I am footing the Melita bill anyway, I'm so glad, glad, glad. I wish I'd said more, but in between dragging on a cigarette and giving them a big piece of my mind, I think I did well. Now... I want more!